View source for Bureau - Utilities

{{Resource
|Group=Basic Services
|Category=Utilities
|Name=Bureau
|Description=The City of Portland offers sewer, stormwater, and water bill discount program for all eligible households receiving water and/or sanitary sewer service as a direct customer of the Portland Water Bureau or Bureau of Environmental Services. Their services include:
* Bill discount: You may be able to get a discount on every sewer, stormwater, and water bill.
* Crisis voucher: If you’ve had a personal crisis and are enrolled in the bill discount program, you may be able to receive a voucher (a credit) of up to $500.
* Water Leak Repair Assistance: Do you have a leaky toilet, faucet, or pipe? If you own your home and are enrolled in our bill discount program, we may be able to fix the leak for free.

Eligibility Requirements are as follows:
* Property must be a single-family home that receives sewer or water services from the City of Portland.
* Applicant must live at the property and be directly responsible for the payment of the sewer/stormwater/water bill.
* Applicants that have an ADU (Accessory Dwelling Unit) on their property with one water meter that serves both the primary home and the ADU, are not eligible to participate in the discount program.
* Applicant must meet the established income guidelines by submitting proof of total gross income for all adult members of the household. Gross monthly household income for those 18 and older determines eligibility. Gross income means the amount of money before taxes or deductions.
* If approved for the bill discount, you will receive the discount for up to 2 years and will begin with your next sewer, stormwater, and water bill. This discount does not automatically renew. To continue, you will need to reapply after 2 years. It is your responsibility to notify us immediately if your income changes and you no longer qualify.

To apply, complete the application online at ''https://portlandwaterbureau.seamlessdocs.com/f/LINCWebform_2023_2024'' . (To complete the application, you’ll need to provide income documentation for your gross household income (all sources of income, before deductions, for all household members) for the last 30 days. Remember to click Submit & Sign after filling out the required fields.)
}}
{{Contact
|Name=Office
|Phone=(503) 823-4000
|Email=311@portlandoregon.gov
}}