Pinfold: Created page with "The Community Health Assessment Team (CHAT) is a Portland Fire & Rescue (PF&R) program that dispatches medical professionals in two-person teams to non-emergency 9-1-1 calls for health-related issues. It is run by Portland Fire & Rescue and collaborates with partners like CareOregon to provide on-site treatment and connect callers with long-term healthcare resources, aiming to reduce unnecessary emergency room visits. ==What it is== '''Responds to non-emergency 9-1-1 ca..."

2025-11-09T18:20:59Z

Created page with "The Community Health Assessment Team (CHAT) is a Portland Fire & Rescue (PF&R) program that dispatches medical professionals in two-person teams to non-emergency 9-1-1 calls for health-related issues. It is run by Portland Fire & Rescue and collaborates with partners like CareOregon to provide on-site treatment and connect callers with long-term healthcare resources, aiming to reduce unnecessary emergency room visits. ==What it is== '''Responds to non-emergency 9-1-1 ca..."

New page

The Community Health Assessment Team (CHAT) is a Portland Fire & Rescue (PF&R) program that dispatches medical professionals in two-person teams to non-emergency 9-1-1 calls for health-related issues. It is run by Portland Fire & Rescue and collaborates with partners like CareOregon to provide on-site treatment and connect callers with long-term healthcare resources, aiming to reduce unnecessary emergency room visits.
==What it is==
'''Responds to non-emergency 9-1-1 calls''': CHAT teams respond to low-acuity calls where a person may need immediate medical attention but doesn't require transport to the emergency room.

'''Provides immediate care and education''': The team assesses and treats individuals in their homes, provides health education, and connects them with appropriate long-term healthcare services.

'''Follows up with callers''': A CHAT Follow-Up Team reaches out to the individual within 24 hours to ensure they have the support and resources they need.

'''Aims to reduce ER visits''': The program's goal is to reduce the number of people transported to emergency departments for minor issues, freeing up fire and ambulance crews for life-threatening emergencies.
==Who runs it==

'''Portland Fire & Rescue (PF&R)''': PF&R created and runs the CHAT program as part of its Mobile-Integrated Health initiative.

'''Team composition''': CHAT teams consist of medical professionals such as EMTs, paramedics, and registered nurses.

'''Community partners''': The program works with various partners to provide services, including a partnership with CareOregon to help reduce emergency department visits.

Community Health Assessment Team - Revision history