Incident Reporting Instructions
From hmis
Quick Start
Scanning this QR code will open the app. Watch carefully for the 'Add to Home Screen' message to pop up. Before it goes away select it. If you miss it you can do this manually but is differs from phone to phone.
Video Tutorial
This video will step you through the process of setting up the new interface on your phone. This is video is for an Android phone but should work on an iPhone with Safari browser, iPhone notes below to help you locate the add to screen.
English
Versión en español
iPhone Notes
Use the Safari Browser on the iPhone or make sure Location services are turned on for any other browser (Only Safari is on by default).
Getting the icon on your iPhone home screen is a little different. You are looking for a box with an up arrow. This may appear at the bottom of the screen before you enter your email, or there may be three dots at the bottom of the screen you need to select before the share box appears. Once located select the share box and scroll down to select 'Add to Home Screen'
If this New Interface does not work for you feel free to use the Original Interface. Please send email to concierge@opencommons.org if you have any issues.
Key Words
Key words in your subject line will be used to classify your incident. In addition some of them will direct an email to 311 or the Portland Bike Brigade. For the trigger word to work it only needs to be in the subject so Camping or Camped or Camp on the sidewalk will all work:
- Drug - Portland Bike Brigade
- Vehicle - 311
- Graffiti - 311
- Drug - PSRinfo
- Camp - 311