Incident Reporting Instructions: Difference between revisions
From hmis
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| This video explains how to use the app once it is installed on your phone | |style="padding: 50px"| This video explains how to use the app once it is installed on your phone | ||
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| If the Quick Start did not work for you here is a manual install procedure | |style="padding: 50px"| If the Quick Start did not work for you here is a manual install procedure. | ||
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==Reviewing Incidents== | |||
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|style="padding: 50px"| Once you have submitted incidents this tutorial will show you where to see them online. | |||
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| If you missed the popup during quick install this | |style="padding: 50px"| If you missed the popup that lets you add an icon to your home screen during quick install this video will show you how to add the icon manually. | ||
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| If you are using an iPhone and are stuck in a permissions loop this video explains how to add extra privileges needed for iPhones. | |style="padding: 50px"| If you are using an iPhone and are stuck in a permissions loop this video explains how to add extra privileges needed for iPhones. | ||
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#Enter your descriptive subject with key words if desired. | #Enter your descriptive subject with key words if desired. | ||
#Tap the send icon. | #Tap the send icon. | ||
==Key Words== | ==Key Words== | ||
Key words in your subject line will be used to classify your incident. In addition some of them will direct an email to 311 or the Portland Bike Brigade. For the trigger word to work it only needs to be in the subject so Camping or Camped or Camp on the sidewalk will all work: | Key words in your subject line will be used to classify your incident. In addition some of them will direct an email to 311 or the Portland Bike Brigade. For the trigger word to work it only needs to be in the subject so Camping or Camped or Camp on the sidewalk will all work: | ||
Latest revision as of 09:35, March 21, 2026
Quick Start
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Scanning this QR code will open the app. Watch carefully for the 'Add to Home Screen' message to pop up. Before it goes away select it. If you miss it you can do this manually but is differs from phone to phone. |
Using the App
| This video explains how to use the app once it is installed on your phone |
Manual Install
| If the Quick Start did not work for you here is a manual install procedure. |
Reviewing Incidents
| Once you have submitted incidents this tutorial will show you where to see them online. |
Home Screen Icon
| If you missed the popup that lets you add an icon to your home screen during quick install this video will show you how to add the icon manually. |
Extra Permissions for the iPhone
| If you are using an iPhone and are stuck in a permissions loop this video explains how to add extra privileges needed for iPhones. |