Incident Reporting Instructions: Difference between revisions
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== | ==Quick Start== | ||
[[File:PASSOQ.png| | {| | ||
| [[File:PASSOQ.png|400px|PASS QR Code]] | |||
| Scanning this QR code will open the app. Watch carefully for the 'Add to Home Screen' message to pop up. Before it goes away select it. If you miss it you can do this manually but is differs from phone to phone. | |||
|} | |||
== | ==Using the App== | ||
{| | |||
| {{#ev:youtube|YY0cAkaImok}} | |||
|style="padding: 50px"| This video explains how to use the app once it is installed on your phone | |||
|} | |||
==Manual Install== | |||
{| | |||
| {{#ev:youtube|HIs4_0RH6z4}} | |||
|style="padding: 50px"| If the Quick Start did not work for you here is a manual install procedure. | |||
|} | |||
==Reviewing Incidents== | |||
{| | |||
| {{#ev:youtube|fuytvMbQdl4}} | |||
|style="padding: 50px"| Once you have submitted incidents this tutorial will show you where to see them online. | |||
|} | |||
==Home Screen Icon== | |||
{| | |||
| {{#ev:youtube|bGxIc5JqBv0}} | |||
|style="padding: 50px"| If you missed the popup that lets you add an icon to your home screen during quick install this video will show you how to add the icon manually. | |||
|} | |||
==Extra Permissions for the iPhone== | |||
{| | |||
| {{#ev:youtube|Pr_xDujsBgU}} | |||
|style="padding: 50px"| If you are using an iPhone and are stuck in a permissions loop this video explains how to add extra privileges needed for iPhones. | |||
|} | |||
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==Video Tutorial==__NOTOC__ | |||
This video will step you through the process of setting up the new interface on your phone. This is video is for an Android phone but should work on an iPhone with Safari browser, iPhone notes below to help you locate the add to screen. | This video will step you through the process of setting up the new interface on your phone. This is video is for an Android phone but should work on an iPhone with Safari browser, iPhone notes below to help you locate the add to screen. | ||
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If this New Interface does not work for you feel free to use the Original Interface. Please send email to concierge@opencommons.org if you have any issues. | If this New Interface does not work for you feel free to use the Original Interface. Please send email to concierge@opencommons.org if you have any issues. | ||
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==Original Interface== | ==Original Interface== | ||
'''First time you use the system:''' Take a picture share it with email enter a subject that matches what you see and send it to incident@opencommons.org | '''First time you use the system:''' Take a picture share it with email enter a subject that matches what you see and send it to incident@opencommons.org | ||
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*Vehicle - 311 | *Vehicle - 311 | ||
*Graffiti - 311 | *Graffiti - 311 | ||
* | *Drug - PSRinfo | ||
*Camp - 311 | *Camp - 311 | ||
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Latest revision as of 09:35, March 21, 2026
Quick Start
|
Scanning this QR code will open the app. Watch carefully for the 'Add to Home Screen' message to pop up. Before it goes away select it. If you miss it you can do this manually but is differs from phone to phone. |
Using the App
| This video explains how to use the app once it is installed on your phone |
Manual Install
| If the Quick Start did not work for you here is a manual install procedure. |
Reviewing Incidents
| Once you have submitted incidents this tutorial will show you where to see them online. |
Home Screen Icon
| If you missed the popup that lets you add an icon to your home screen during quick install this video will show you how to add the icon manually. |
Extra Permissions for the iPhone
| If you are using an iPhone and are stuck in a permissions loop this video explains how to add extra privileges needed for iPhones. |