Ride to Care - Medical Transport
From hmis
| Group | Medical Services |
| Category | Medical Transport |
| Name | Ride to Care |
| Provider |
|---|
Description
Ride to Care provides free non-emergent (not for an emergency) medical transportation, or NEMT, a Medicaid benefit for Oregon Health Plan (OHP) recipients that provides transportation services to covered medical services, such as a medical appointment. Transportation services include vehicle-provided shared rides, public transportation passes, and mileage reimbursement.
The Ride to Care program consists of five different partner organizations all working together to assist members with their NEMT transportation needs: CareOregon, Ecolane, ComTrans, Transdev and Ride Connection. Ride to Care works with approximately 60 contracted transportation providers, providing on average more than 1,500 completed trips per day or 46,000 per month, and with local public transit agencies to purchase passes for members to utilize bus and light-rail systems, providing on average more than 500 trips per day or 17,000 per month. Ride to Care also empowers those with their own access to their own vehicles or family or friends and, offers reimbursement for local appointments and for out of CCO (Coordinated Care Organization) service area.
Ride to Care’s Customer Service team is available during regular business hours, 8 a.m.–5 p.m. Monday through Friday. Whenever possible, call two business days ahead of time to request a trip or ride. Transportation requests can be made as far ahead as 90 days. Call toll-free at (855) 321-4899 or (503) 416-3955, select option 3 when prompted.
Contacts
Contact: Ride to Care Phone: (503) 416-3955
Contact: Ride to Care Phone: (855) 321-4899