Better Outcomes thru Bridges (BOB) Behavioral Health Program - Mental Health
From hmis
| Group | Mental Health |
| Category | Mental Health |
| Name | Better Outcomes thru Bridges (BOB) Behavioral Health Program |
| Provider | Providence Health Plan |
|---|
Description
Providence’s Better Outcome thru Bridges (BOB) Behavioral Health Programs include several patient-centered programs and projects within the Oregon region.
Peer Support Outreach:
Caring Contact & Behavioral Health Follow up : BOP Caring Contacts Peer Support Specialists utilize lived experience and the Collaborative Community Approach Model to work with patients recently discharged from the emergency department in behavioral health crisis. Caring Contacts connect vulnerable patients to community resources and behavioral health programs while providing needed support services along the way.
Substance Use Disorder (SUD) Peer Support : BOB SUD Peer Support Specialists use their own lived experiences with addiction to work with patients who have substance use disorders. Peers meet patients in the hospital, who are admitted with medical concerns related to their substance use. Peers continue to work with patients after discharge to provide support, service navigation and advocacy in clients’ journey to recovery or supporting clients’ not ready for sobriety, by utilizing a harm reduction framework.
Inpatient Behavioral Health Outreach Program (BHOP) : BOB Peer Support Specialists are based in two of Providence’s inpatient behavioral health units with the goal of providing short term support to patients discharging without connections to providers in the community. BOB peers will help patients connect with a new or existing providers after discharge to address their health needs.
Emergency Department Outreach : The BOB Emergency Department (ED) Outreach & Peer Support Specialists work directly with hospital staff and community partners to identify behavioral health patients with frequent ED visits that may need additional support and services after they discharge. BOB ED Outreach and Peer Support Specialists spend most of their time in the community alongside clients, assisting them in connecting to the resources that address their unmet needs while providing trusted support and advocacy along the way.
Providence Medical Group (PMG) Clinic Outreach : BOB PMG Clinic Outreach Specialists work with behavioral health patients, as well as patients identified by PMG behavioral health clinic staff as having high social determinants of health needs or difficulty accessing services. Their clinic team works with providers, clinicians, community partners and the patient, to make sure that the patient is getting the services and support that they want and need.
The BOB program hosts monthly community outreach meetings and maintains a resource sharing list-serv of approximately 1,000 community partners from almost two hundred agencies. The BOB Team also routinely provides street outreach in various communities throughout Oregon.
Contacts
Contact: Outreach & Peer Support Program Manager - Becky Wilkinson, LCSW Phone: (503) 215-4794 Email: Rebecca.wilkinson2@providence.org