Portland Street Response - Mental Health
From hmis
| Group | Mental Health |
| Category | Mental Health |
| Name | Portland Street Response |
| Provider | City of Portland |
|---|
Description
Portland Street Response, a program within Portland Fire & Rescue, assists people experiencing mental health and behavioral health crises. The program is currently responding citywide.
Portland Street Response services can be requested by calling 911. 911 dispatchers will have a list of questions they will ask to determine which responder is most appropriate to send: Police, Fire, Portland Street Response, or AMR ambulance service. If the call fits the criteria for Portland Street Response, dispatchers will alert the team and send them to the call.
Currently, Portland Street Response will be dispatched when a caller reports:
- A person who is possibly experiencing a mental health crisis; intoxicated and/or drug affected. This person is outside of a publicly accessible space such as a business, store, public lobby, etc.
- A person who is outside and down, not checked.
- A person who is outside and yelling.
- A person who needs a referral for services, but does not have access to a phone line.
The call meets the previous criteria – AND
- There are no weapons seen.
- The person is not in traffic/not obstructing traffic.
- The person is not violent towards others (physically combative, threatening violence, assaulting).
- The person is not suicidal.
- The person is not inside of a private residence.